FAQs

Quick answers to common questions about our storage, security, and access. Need more help? Our friendly team is just a call away.

Frequently Asked Questions

Do you have questions about storage, payments, or how it all works? We’ve got answers!

Self-storage lets you rent a secure unit to store personal or business belongings. You control the lock and can access your items 24/7.

Contact us or book online, choose your unit size, and arrange a move-in date that works for you.

No — we offer flexible month-to-month agreements with no lock-in terms.

You can pay online quickly and securely, or set up automatic payments for convenience.

Yes — our online booking system lets you reserve your unit in just a few clicks.

No — there are no hidden fees. We’ll always provide clear, upfront pricing.

You have 24/7 access using your unique PIN code.

Yes — we have CCTV throughout, individual unit alarms, and well-lit surroundings.

Only if you choose to share your PIN code and key with them.

We only offer one size at this stage (20ft container).

No — Store-At-Eze does not offer vehicle storage. Our units are designed for personal, household, and business items only.

Hazardous materials, illegal goods, flammable liquids, and perishable food items are not permitted.

Use our quick space calculator to find the perfect fit and secure your storage unit in Bacchus Marsh.